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Customer Satisfaction is Our Top Priority

Reliable Pool Care is a local family owned and operated swimming pool maintenance and repair company. We care about family and community. Our mission is to provide reliable, affordable pool service to the Scottsdale and Paradise Valley areas. We will ensure your pool is a safe and fun place to make memories with your family and friends.


Cloudy pool water can be caused by many things: inadequate chlorine levels, pH imbalance, the environment (pets, trees, gardens, weather, algae), high calcium hardness, or poor filtration. Pools can turn cloudy very quickly and can be difficult and time consuming to turn back to normal. If you notice your pool is cloudy, give us a call. Reliable Pool Care can help prevent cloudy water by maintaining a proper pH balance, cleaning your filters twice a year, checking your chlorine levels, and testing your water each week.

Phosphates act as nourishing agents to algae spores and are constantly entering into your pool water. They actually help algae spread and grow! Did you know that many pool owners deal with two full algae blooms every summer? This is due to:
• Leaves and twigs that fall into your pool
• Dirt blown into your pool by the wind
• Certain types of pool cleaning agents, especially those containing TSP
• Landscapers planting or installing sprinklers near your pool
If your pool is surrounded by trees or constantly has leaves blowing into your water you may want to invest in an automatic pool vacuum. Reliable Pool Care can help prevent algae from ever starting to grow in your pool with weekly service and algae treatments. We also provide quality automatic pool vacuums that have helped many of our customers avoid algae in their pool.

Itchy skin can occur when your skin comes in contact with chlorine or if the pH balance is off. Proper chlorine levels can help prevent itchy skin. Some people are more sensitive to chlorine than others. If you are experiencing extremely itchy skin it could be a number of things such as: chlorine sensitivity, allergies, or microorganisms in your pool or spa. If this is something you are experiencing, it is a good idea to consult with your doctor or dermatologist just to be on the safe side. Some ways to help prevent itchy skin are:
• Put on a moisturizer before swimming, especially in areas that you typically experience itching
• Wash off immediately after swimming and apply a moisturizer
• Remove yourself from the chlorinated water

Reliable Pool Care will regularly check your chlorine levels and the pH balance to help keep your pool a safe place to play, swim, and relax.

Your eyes should not turn red after swimming. This is a sign that your pool water is not safe to swim in and you should get out and rinse off immediately. Many people think red eyes are caused by chlorine. This is true to an extent. Red eyes can be caused by urine mixed with chlorine. The truth is chlorine’s main job is to prevent bacteria in your pool such as E. coli. When urine or other bodily fluids are added to your pool water chlorine has a difficult time keeping up.
• Help keep your pool clean and safe by hiring a weekly pool service company
• Encourage swimmers to rinse off with soap and water before entering the pool
• Remind swimmers to go to the bathroom before swimming and get out when they need to use the restroom
• If a person is ill, they should stay out of the pool until feeling 100% better
• Do not drink or swallow pool water

It is important to know that you need to brush the sides and floor of your pool before adding shock. Neglecting to do so makes it more difficult for the shock to do its job and tackle algae.

A bad filter or poor filtration system might be the cause for algae or cloudiness after adding shock. The amount of time it takes for your pool to become clear can depend on the type of filter, if the filter is clean, and if it is functioning properly.

A high pH level or inadequate chlorine level can prevent the shock from killing the algae.

A healthy pool does not smell like chlorine or chemicals. A strong chlorine or chemical smell may be due to a high pH level which causes more production of hypochlorite ions (weak chlorine) versus hypochlorous acid (strongest and most powerful killing form of chlorine in water). If the pH level is too high, then it creates a bad environment where there is less of the killing form of chlorine in the pool and more of the weaker form of chlorine. This creates an unsafe swimming pool.

A strong chlorine smell can also be caused by chloramines which are a mixture of chlorine with urine, sweat, and other bodily fluids released into pool water. Chloramines can also be caused by rain or lawn products mixing with chlorine. If your pool has a strong smell stay out of the water until a trained pool technician fixes the problem. Also, keep pets away from the pool as chloramines can be poisonous to animals and fish. Proper weekly maintenance can help prevent chloramines from ever forming in your pool.

When chlorine combines with ammonia and nitrogen compounds in water it forms chloramines. Chloramines cause your pool to smell like chemicals and can cause irritations to the eyes, skin, and lungs. Ammonia and nitrogen compounds can come from sweat, urine, saliva, rain, and lawn products.

The cause of a loud whining noise coming from your pump could indicate that the bearings on your motor are starting to go bad. The bearings are mounted to the motor to help reduce friction. Replacing bearings is labor intensive and usually requires a special bearing puller to remove them. Because the motor bearings can not be lubricated they will either need to be replaced or the entire motor will need to be replaced. It is best to have a professional replace the bearing, unless you have experience in replacing sealed pool pump motor bearings. Incorrect placement or the wrong bearing could permanently damage the motor.

The noise could be due to a problem with the pump. If the pump is not getting enough water it can cause a high pitch noise. Having your pump repaired or replaced could fix the problem.

A problem with the impeller could also be the source of the noise. It may need to be repaired or replaced.


(480) 409-1003


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Saturday 8am - 3pm

CALL TODAY (480) 409-1003

Reliable Pool Care LLC

16211 N. Scottsdale Rd, A6A-504

Scottsdale, AZ 85254